Smarter Shows | Terms And Conditions

Terms and conditions

Website usage terms and conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Smarter Shows (Tarsus) Limited’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. 
The term ‘Smarter Shows (Tarsus) Limited’ and its affiliated companies or ‘us’ or ‘we’ refers to the owner of the website whose registered office is mited, Second Floor, 79/83 North Street, Brighton, East Sussex, BN1 1ZA, UK. Our company registration number is 12338170. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: google analytics, titanium analytics.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Your data

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address and telephone
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We, our partners and event and webinar sponsors may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
  • If registering to attend Foam Expo, Adhesives & Bonding Expo, Foam Expo Europe, Adhesives & Bonding Expo Europe, Thermal Management Europe, you agree to be part of the B2B Networking platform taking place at these events, hosted by All In The Loop Ltd. Full terms and conditions on the platform can be found here:  If you do not wish to take part in the B2B meetings aspect of the event, you may opt out of the system. 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • agreeing to the website terms & conditions by ticking the relevant box on any website forms
  • emailing to remove your personal information from our database or any marketing

Attending a show and your rights

The attendee hereby accepts all of the risks in attending the Exhibition including all those related to COVID-19. The Exhibitor further acknowledges that attendance at the Exhibition is entirely voluntary and that they have freely chosen to attend. The Exhibitor hereby releases and waives their right to bring a claim against the Organiser, and its owners, officers, directors, managers, officials, trustees, agents, employees, or other representatives for fault in connection with exposure, infection, and/or spread of COVID-19 related to attending the Exhibition.

Delegate Payments

Pricing and descriptions

  • 1. Prices for goods and services are stated on the secure payment form that you complete.
  • 2. The price that you have paid will be shown on your email receipt that you will receive on completing the form
  • 3. Some goods will be available to collect on the first day of the show or they will be dispatched to you prior to the show. This will be detailed in your email receipt.

Booking discounts

  • 1. Discount codes must be used at the time of booking.
  • 2. Group booking discounts must be made on the same day, from the same company.

Order errors and cancellations

  • 1. All products are subject to availability.
  • By accepting these terms and conditions you are agreeing to the terms of our privacy policy. Click here to view this now. These Terms & Conditions do not affect your statutory rights.

Cancellations and Substitutions

  • Cancellation and refunds of conference bookings are not permitted
  • Substitutions can be made in writing up to seven days prior to the event.


  • 1. Smarter Shows (Tarsus) Limited. do not accept liability for any loss of, or damage to, the personal effects of attendees to the event.
  • 2. We reserve the right to cancel, defer or modify the event proceedings without prior notice.


  • 1. It is in our interest to resolve any complaints as soon as they occur.
  • 2. We will personally deal with all complaints as soon as possible, acknowledging your complaint within 48 hours and keeping you informed of our progress during the complaints procedure.
  • 3. If you have a complaint, please do not hesitate to contact us.

Methods of Payment

  • 1. You can make a secure payment by credit card using our Secure Server.
  • 2. You can pay using the following credit cards: VISA, VISA Credit, Mastercard, American Express.


  • 1. All of the credit card information sent to Smarter Shows (Tarsus) Limited travels through a Secure Socket Layer (SSL) pipeline. The information goes from your computer to our secure server. SSL is the most advanced security measure available.
  • 2. You can pay using the following credit cards: VISA, VISA Credit, Mastercard, American Express.
  • Smarter Shows (Tarsus) Limited, 79/83 North Street, Brighton, East Sussex, BN1 1ZA, UK
    Reg. No. 12338170, England & Wales